Privacy Statement
Derham Ball Services Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses the information gathering and dissemination practices for www.derhamball.co.uk
Information Collection
Information collected on this site may include IP addresses and personal information.
IP Address
- Your IP address and the date and time you access our web site are logged for statistical purposes only. Derham Ball uses this information to measure the number of visitors to our web site and to gather broad demographic information.
- Derham Ball does not associate IP Addresses with Personal Information. This means, for instance, that a user's session will be tracked, but the user will remain anonymous.
Personal Information
We will ask you when we need information that personally identifies you ("Personal Information") or allows us to contact you.
- When you use the 'enquiry form', we ask for your name, company name (if applicable), telephone number, mobile number, e-mail address, and a brief summary of your enquiry.
- When you use the 'maintenance request', we ask for your name, address, telephone number, e-mail address and appliance details.
In some cases, Derham Ball may use your Personal Information to contact you for clarification of inaccurate information or to follow up on a customer service issue.
We may disclose your information to service providers who assist us in conducting our business (e.g. when we need to order parts for your appliance).
We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Web site, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party.
When you submit Personal Information, it is stored on a server not accessible from the Internet, and will be retained only for a limited period of time.
By using our web site, you consent to our collection and use of your Personal Information as described in this Privacy Policy.
If you choose not to provide Personal Information you can still use derhamball.co.uk.
Links to Other Sites
This site may contain links to other sites. Please be aware that Derham Ball is not responsible for the privacy practices or the content of such web sites, or for any information they might collect, even though our name or logo may appear on those sites. Our Privacy Statement applies solely to www.derhamball.co.uk
Cookies
This web site does not use cookies.